FAQs
What are your Terms and Conditions when booking an appointment?
Full details of my Terms and Conditions upon booking a treatment are detailed here
Where is your treatment room?
I work at The Garden Room at my home in Hutton, Brentwood CM13, licensed by Essex Trading Standards. The Garden Room does not have step free access, so if you have any mobility issues please request a home appointment. You can view my facilities and treatments here
How much do you charge?
Details of my prices for individual treatments are here. Please contact me for prices for home appointments or for combination appointments i.e. where more than one treatment is booked for an appointment.
Do you do home visits?
Yes, I am based in Hutton, and, for people unable to travel to The Garden Room or who have difficulty with steps I will come to your home in and around Brentwood and Billericay. The Garden Room does not have step free access. If you are outside these areas, please contact me as I may be able to come to you but there will be an additional charge to cover additional travel time and cost. All treatments are covered by my Terms and Conditions and GDPR policy
I am not sure I would like reflexology, do you do taster sessions?
Yes. for new clients, I offer short (20 minute) taster sessions at The Garden Room in Hutton, Brentwood. These cost £20 and will be without a full consultation. My Terms and Conditions and GDPR policy will still apply.
How many treatments should I have?
The number of treatments varies from person to person and the reason you are having a treatment. I will discuss a treatment programme according to your specific needs.
I am undergoing medical treatment, can I still have a treatment with you?
All the treatments I offer are suitable alongside conventional medicine. Prior to a treatment I will require you to complete a consultation form detailing your medical history, current health and lifestyle. The treatment will be adapted according to your specific needs.
In some instances, I may require you to consult with your medical practitioner prior to treatment.
If you have any concerns / questions, please discuss with me prior to making an appointment.
The number of treatments varies from person to person and the reason you are having a treatment. I will discuss a treatment programme according to your specific needs.
Are your treatments suitable for children?
Yes. All the treatments can be beneficial to children and are adapted accordingly, usually making the treatment shorter. I am DBS checked and for children aged 16 and under the parent or guardian will remain present during the treatment, and a consent form must be completed.
I also run workshops for Parents and carers to give their children a gentle, basic reflexology session and Story Massage that you may be interested in.
I am trying to get pregnant / I am pregnant, can I have a treatment?
All my treatments, other than Hot Stone Reflexology, are suitable during pregnancy. When trying to conceive and when pregnant these treatments may help you relax and may alleviate stress and tension. I am trained and experienced in Fertility and Maternity Reflexology and will adapt the treatment according to your needs. For example, a maternity reflexology treatment from 37 weeks onwards works on different reflex and acupressure points in preparation for labour.
For further information on reflexology for conception or during pregnancy contact me.
What should I wear for a treatment?
Something comfortable. For all my treatments you remain fully clothed, just removing footwear for reflexology so that the feet and lower legs are accessible. You may want to remove any make-up prior to a Facial Reflexology or Indian Head Massage treatment
Do you use creams or oils?
I generally use some wax or creams for reflexology and Neals Yard Remedies oils for Facial Reflexology, Indian Head Massage and Ear Candling. All the products I use are natural and organic. I will check prior to any treatment for any allergies you may have.
How do I pay for my treatment?
Payment should usually be made by card or cash on the day of your appointment. I do reserve the right to request payment at the time of booking. Full details are in my Terms and Conditions.
I need to cancel / rearrange my appointment, what should I do.
Please contact me by phone, text or WhatsApp as soon as you know you need to change your appointment. Appointments cancelled or rescheduled with less than 24 hours notice WILL be charged. Please see my full Terms and Conditions
Can I buy a gift voucher?
Yes, for appointments at The Garden Room in Hutton, Brentwood. Vouchers can either be purchased for a specific treatment or for a value to be used towards a treatment. Vouchers are valid for 6 months and are non-transferable.
Do you have a newsletter or social media?
What qualifications do you have?
In addition to Reflexology Diploma, certificate in Reiki level 2, City & Guilds in Indian Head Massage I am also required by my professional bodies to continue with my professional development by attending regular training courses, lectures etc. A list of the qualifications and training courses I have attended can be viewed here Qualifications and Courses (This does not include lecture days and other CPD activities)
Do you give talks on Complementary Therapies?
Yes, I have given talks to schools, Mothers Union groups, Radio shows. Please contact me if you would like me to give a talk on any of the therapies I offer.
Do you do pamper parties or group bookings?
Yes. I occasionally do taster treatments at pamper events – these will be advertised on my Facebook page.
If you have a group of friends who would like an evening of taster treatments, contact me and I can tailor a package according to your needs.