FAQs

What Safety measures are you taking in relation to Covid 19?

Following government guidelines, and those of my professional bodies and insurers, I have prepared my therapy room  and method for mobile appointments to meet “Covid19 workplace policy” requirements.  I have undertaken a number of training courses (World Health Organisation, Barbicide, and Gateway) in preparation.  I am taking Covid Lateral Flow Tests twice a week to ensure I am OK to see clients.  I will also be contacting each client to carry out a Covid risk assessment  prior to every appointment.  Please read these Covid 19 Secure policy statements which detail the guidelines I am following:-

Garden Room Appointments_ Covid 19 Secure Policy

Visiting The Garden Room

Home appointments Covid 19 Secure Policy

Home appointments

I have a QR code for you to scan if you have the NHS Track & Trace App.

I am going on holiday overseas, can I book an appointment for my return?

Due to the ever changing Covid guidelines, I am requesting that if you are travelling overseas you do not arrange an appointment for at least 14 days following your return to the UK.

Where is your treatment room?

I work at The Garden Room at my home in Hutton, Brentwood CM13, licensed by Essex Trading Standards.   The Garden Room does not have step free access, so if you have any mobility issues please request a home appointment.  Please ensure you have read the Covid 19 policy statement above.

Do you do home visits?

Yes, I am based in Hutton, and, for people unable to travel to The Garden Room I will come to your home in Brentwood, Billericay, Ongar, and surrounding areas.  If you are outside these areas, please contact me as I may be able to come to you but there may be an additional charge to cover additional travel time and cost.  Please ensure you have read the Covid 19 policy statement above in relation to mobile appointments.

I am not sure I would like reflexology, do you do taster sessions?

Yes. for new clients, I offer short (20 minute) taster sessions at The Garden Room in Hutton, Brentwood.  These cost £10 and will be without a full consultation. However, a Covid 19 risk assessment prior to the appointment will still be required.

How many treatments should I have?

The number of treatments varies from person to person and the reason you are having a treatment. I will discuss a treatment programme according to your specific needs.

I am undergoing medical treatment, can I still have a treatment with you?

All the treatments I offer are suitable alongside conventional medicine. Prior to a treatment I will require you to complete a consultation form detailing your medical history, current health and lifestyle. The treatment will be adapted according to your specific needs.

In some instances, I may require you to consult with your medical practitioner prior to treatment.

If you have any concerns / questions, please discuss with me prior to making an appointment.

The number of treatments varies from person to person and the reason you are having a treatment. I will discuss a treatment programme according to your specific needs.

Are your treatments suitable for children?

Yes. All the treatments can be beneficial to children and are adapted accordingly, usually making the treatment shorter.  I am DBS checked and for children aged 16 and under the parent or guardian will remain present during the treatment, and a consent form must be completed.

I also run workshops for Parents and carers to give their children a gentle, basic reflexology session and Story Massage that you may be interested in.

I am trying to get pregnant / I am pregnant, can I have a treatment?

All my treatments, other than Hot Stone Reflexology, are suitable during pregnancy. When trying to conceive and when pregnant these treatments may help you relax and may alleviate stress and tension. I am trained and experienced in Fertility and Maternity Reflexology and will adapt the treatment according to your needs. For example, a maternity reflexology treatment from 37 weeks onwards works on different reflex and acupressure points in preparation for labour.

For further information on reflexology for conception or during pregnancy contact me.

What should I wear for a treatment?

Something comfortable.  For all my treatments you remain fully clothed, just removing footwear for reflexology so that the feet and lower legs are accessible.  You may want to remove any make-up prior to a Facial Reflexology or Indian Head Massage treatment

Do you use creams or oils?

I generally use some wax or creams for reflexology and Neals Yard Remedies oils for Facial Reflexology, Indian Head Massage and Hopi Ear Candling.  All the products I use are natural and organic.  I will check prior to any treatment for any allergies you may have.

How do I pay for my treatment?

Payment should be made by card.

I need to cancel / rearrange my appointment, what should I do.

Please contact me by phone or text if you need to change your appointment.  Please give at least 24 hours notice of change or cancellation or there will be a charge if I am unable to fill that appointment.

Can I buy a gift voucher?

Yes, for appointments at The Garden Room in Hutton, Brentwood.  Vouchers can either be purchased for a specific treatment or for a value to be used towards a treatment.  Vouchers are valid for 6 months and are non-transferable.

I am interested in your workshops, when/where are these held?

I can run a workshop on a one-to-one basis or for small groups. If you have a group of friends who are interested, these can be held at your home which will reduce the cost of the course.

Contact me if you are interested in a specific course for more information.

Can I sign up to your newsletter?

Yes, click here

What qualifications do you have?

In addition to Reflexology Diploma, certificate in Reiki level 2, City & Guilds in Indian Head Massage I am also required by my professional bodies to continue with my professional development by attending regular training courses, lectures etc.  A list of the qualifications and training courses I have attended can be viewed here Qualifications and Courses  (This does not include lecture days and other CPD activities)

Do you do pamper parties or group bookings?

Yes. I occasionally do taster treatments at pamper events – these will be advertised on my Facebook page.

If you have a group of friends who would like an evening of taster treatments, contact me and I can tailor a package according to your needs.  Due to covid restrictions, group bookings are not currently accepted.

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